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Credential delivery link expired

Updated Mar 18, 2026 · 2 min read

How to regenerate a one-time credential link after the original expired.

On this page · 2
  1. Regenerate
  2. Why links expire

Credential delivery links expire 24 hours after order completion. If you missed the window, you can regenerate.

Regenerate

Open the mailbox page → Credentials → Generate new link. The new link is sent to the workspace owner email and expires in 24 hours. The old link is invalidated immediately.

Why links expire

Mailbox passwords are written to the credential page once. After 24 hours the page is purged from our systems for security. If you need credentials persistently, use the API with a credentials:read scoped key and store them in your secret manager.